Warranty/Reports

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report_rma_form - prints a specific Returned Materials Authorization (RMA) using the number previously generated.


File:RMA_Report.png


This report will be generated as a .pdf, Word, or Open Office document (depending on pERP Preferences) which can then be

  • emailed to the customer
  • printed and faxed to the customer.


As part of this process, it is necessary to ensure that

  • the RMA goods are received, verified, and tested
  • the customer account is credited for returned parts
  • claimed components are properly routed and stored for analysis and return to either customer (not defective) or vendor (defective)


Warranty - Setup - Issues - Registration - Claims - RMAs - Reports

Retrieved from "http://www.projecterp.org/mediawiki/index.php/Warranty/Reports"
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